IT Support & Infrastructure Fundamentals
For individuals new to IT, we offer a Pre-Foundation pathway based on practical, industry-aligned training developed by Google.
This stage provides a strong introduction to real-world IT environments and prepares learners for professional certifications.
What You Will Learn
IT Fundamentals & Technical Support
- Computer hardware and software basics
- How the internet works
- Troubleshooting common issues
- Customer support and service desk skills
Networking Basics
- IP addressing, DNS, DHCP
- How devices communicate
- Introduction to cloud networking
Operating Systems
- Windows and Linux fundamentals
- File systems and permissions
- System management basics
System Administration & Infrastructure
- Managing multiple systems and users
- Introduction to servers and cloud platforms
- Backup and recovery concepts
Security Fundamentals
- Encryption basics
- Authentication and access control
- Protecting systems and networks
Outcome
You will gain practical, job-ready skills and be fully prepared to progress into Foundation certifications.
Certifications:
- CompTIA PC Pro
- Google IT Support Certificate
Duration & Commitment
| Prerequisite | None |
|---|---|
| Mode of Learning | Classroom - Mon & Wed 6:00 pm - 8:00 pm GMT |
| Course Duration | 4-6 Months, part-time ( 5 - 8 hours / week) |
| Tuition Fee | £750 |
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